Security services: looking after officers who work while everyone sleeps
Long shifts, night work and site postings make security one of the hardest sectors to staff. How pay access helps keep experienced officers.
Security officers keep buildings, estates and events safe on 12-hour shifts, often overnight and often alone. Keeping experienced officers is essential to meeting contract standards, and it is getting harder.
Why officers leave
- Demanding hours. Long and night shifts take a toll on health and family life.
- Small differences in pay. Officers may move to another agency for a modest increase or a better site.
- Money pressure between paydays. Monthly pay doesn't always match when expenses fall due.
- Distance from head office. Officers posted to sites rarely see HR, so small problems go unresolved.
What agencies can do
Give officers access to pay after each shift
With earned wage access, an officer finishing a night shift at 7am can see what they've earned and withdraw part of it immediately. It's a practical, visible benefit that competitors may not offer, and it sits alongside your existing Progressive Wage Model pay structure rather than changing it.
Take advance requests off the ops team
Ad-hoc advance requests from officers usually land on operations or HR as phone calls and messages. Replacing them with a self-service app, with limits you control, saves hours of admin each pay cycle.
Make HR reachable from site
Officers need answers about leave, payslips and rosters at hours when the office is closed. Tools like AskmyHR give them instant answers from your own policies.
Winning contracts as well as officers
Stable manpower is a selling point when bidding for contracts. An agency that can show lower turnover and a stronger benefits package is in a better position with building owners and managing agents.
Pay when the shift ends.
See how GetPaid helps Singapore employers keep their people, with no change to payroll.